We at TMC pride ourselves in meeting our main objective and that is to provide you, our customer, with quality goods and services that are second to none. This is why time and time again we as a company have continued to meet the required standard necessary to receive the BS EN ISO 9001 quality certification.
A copy of this Certificate is available on request.
All of our products are manufactured to stringent procedures and it is by following these procedures that enables us to uphold our commitment to quality.
Our procedures, whether they be administration or production, undergo continuous audits both internal and external, allowing our methods to be continually reviewed in order for us to keep our systems up to date. It is our belief that you cannot stand still and let the system look after itself, we must be constantly assessing and re-assessing our procedures so that we can keep on providing the service and quality that has come to be expected.
Each and everyone of our products is supplied with a traceable batch code. This batch code allows us to identify the manufacture status and enables us to trace each products age and manufacturing specifications. TMC guarantee to hold retain samples at their site for a minimum of 7 years, so that should any issues arise, we can test these retains to offer our customers reassurance.
Another commitment to our quality programme is to offer on-site training so that our customers can learn all about our extensive range of products. Our fully trained team of Specialists are on hand to offer in-depth technical advice and presentations.